Leading effective change makes an organization more successful and more profitable. This straightforward, three-step guide shows you how rewarding leading change can be. Balancing instruction and action, this workbook provides easy-to-use methods and forms to create implementation plans that secure employee commitment.

"In the mountain of literature on managing and understanding the effects of change, People & Change is particularly helpful because it effectively focuses on providing a common background and really facilitating conversation about what is happening. Mastering these skills is crucial for any manager working in today's business environment."

Lesley Lannan, Sr. Vice President - Marketing
HealthCarePlan, Buffalo, NY

ISBN: 1-884731-15-5