Joiner 7 Step Method™ Notebook describes an effective problem-solving technique, complete with questions and tips for data collection, decision making, and implementation.

"We are very pleased with the 7 Step Method products and Guiding Successful Projects materials. The structure prompts our teams to address performance improvement issues in an orderly, comprehensive way, and the flexibility allows us to fine tune our efforts based on our unique needs."

Luella Gardiner, Educator-Facilitator
Lutheran Medical Center Brooklyn, NY