Do you find yourself dreading projects that require a team?  When team members don’t understand how to work together efficiently, chaos can result.  However, teams are fundamental to organizational success and it is imperative to learn the proper way to lead and serve on them.  This two-day course from STAT-A-MATRIX will give you the tools and methods you need to lead or help your team members work together smoothly and achieve success.

Effective teams are fast and flexible enough to respond to the challenges of the times. Teams today take many forms: management teams, ongoing work teams, improvement teams, and self-directed work teams, to name a few. Teams can accomplish a variety of purposes, including the ability to:

• Reduce lead times
• Decrease cycle time
• Cut service errors
• Manage processes
• Perform daily work
• Increase the rate of transactions
• Develop new products and services
• Operate organizational units
• Redesign systems
• Understand customer needs

Course Objectives

• Define a team charter and its elements (PRISM)
• Master the meeting skills process and use it properly
• Learn various methods for decision making
• Recognize various improvement approaches and be able to employ them properly
• Understand project team roles and responsibilities
• Develop an action plan to take back to your organization

Topics

• The three components of excellence: quality, scientific approach, all one team 
• Appropriate meeting behaviors, such as listening, checking for understanding, and managing discussions
• Effective meeting tools, such as brainstorming, warm-ups, agendas, ground rules, affinity diagrams, meeting note formats, and multivoting
• Improvement tools and techniques, including deployment flowcharts, data collection forms, Pareto charts, and cause-and-effect diagrams
• Project closure

Who Should Attend

Any member of an organization who must work with others to reach common goals, such as a team sponsor, coach, leader, or member.  This course is particularly helpful for supervisors, managers, directors, and executives who need to rely on teams in order to accomplish organizational objectives.

To enhance your training experience, be sure to purchase our Team Handbook Third Edition