Note: General Motors and Ford will not accept QS-9000 certification/registration after December 14, 2006; DaimlerChrysler stopped accepting QS-9000 certification/registration July 1, 2004.

Understand the requirements of ISO/TS 16949:2002 (the international automotive sector-specific adaptation of the ISO 9001:2000 Quality Management System Standard) and how they differ from the prior automotive sector-specific quality standards including QS-9000 and ISO/TS 16949:1999.

Ensure that your organization develops, implements, and maintains an effective QMS that will realize the quality improvements, operational savings, and improved customer satisfaction that ISO/TS 16949:2002 was developed to provide.

Objectives

• Understand the requirements of the automotive sector-specific quality management system technical specification
  ISO/TS 16949:2002 and the interaction of the requirements with your customer's specific requirements.
• Understand how ISO/TS 16949:2002 relates to the core tools, including:
  • Advanced Product Quality Planning and Control Plans (APQP/CP).
  • Production Part Approval Process (PPAP).
  • Potential Failure Mode and Effects Analysis (FMEA).
  • Measurement Systems Analysis (MSA).
  • Statistical Process Control (SPC).
• Recognize and diagram your company's processes to provide a structure for control and continual improvement.
• Identify your customer-oriented processes (COPs) and learn how to use this information to improve customer satisfaction.
• Identify your management-oriented processes (MOPs) and support-oriented processes (SOPs) and learn how to use this information to improve the efficiency and effectiveness of the quality management system.
• Learn how to achieve the most cost-effective compliance with all requirements.

Topics

• ISO/TS 16949:2002 automotive quality system requirements
• Transitioning from QS-9000 or ISO/TS 16949:1999 to ISO/TS 16949:2002
• Determining and documenting the organization's processes
• Customer-specific requirements for quality management systems and their relationship to ISO/TS 16949:2002
• Core tools and their relationship with ISO/TS 16949:2002
• Development and deployment of quality objectives
• Continual improvement and customer satisfaction
• Customer-oriented processes (COPs), management-oriented processes (MOPs), support-oriented processes (SOPs)

Who Should Attend

Internal auditors and professionals from engineering, quality, manufacturing, production, sales, and others who have the responsibility to transition the current QMS system to ISO/TS 16949:2002.

CEUs: 1.5
Number of Days: 2