One strategic objective
of any organization is the continual improvement
of its processes in order to gain competitive
advantage, enhance its performance, and benefit
interested parties such as customers, employees
and shareholders.
DMAIC (Define, Measure, Analyze, Improve, Control)
is the Six Sigma methodology, which focuses
on significant process improvement. With strategic
goals in mind, an executive team identifies
areas/processes to focus on. An improvement
project
is then initiated.
Through a rigorous methodology, a project team
determines customer needs (DEFINE), and gathers
information on the current (as-is) process performance
(MEASURE), which leads to the identification
of issues and problems.
In ANALYZE, root causes are identified and
confirmed with data. The development and implementation
of solutions (IMPROVE) are followed by actions
to ensure that the improved process is standardized
and gains are maintained. DMAIC is supported
by quality tools and advanced statistical tools,
which facilitate fact-based decision making.
Whether you need consulting on the application
of DMAIC to specific situations, or training
in the proper use of the methodology, turn to
STAT-A-MATRIX. Our experienced Master Black
Belts can help your organization:
Establish an effective governance structure.
Identify opportunities (areas of focus)
to apply the methodology to enhance business
performance.
Select projects within the areas of focus.
Train and coach your staff so that they
correctly apply the powerful tools of DMAIC.
Monitor the overall performance of your
Six Sigma initiative, and identify opportunities
for improvement.