One strategic objective
of any organization is the continual
improvement of its processes in order to gain
competitive advantage, enhance its performance,
and benefit interested parties such as customers,
employees and shareholders. In many situations,
however, improving a process is not a sound
business option. Rather, a complete process
re-design is required.
DMADV (Define, Measure,
Analyze, Design, Verify/Validate) is
the Six Sigma methodology that focuses on process
design/re-design. In DEFINE, the project purpose
and scope are established. In MEASURE, voice-of-the-customer
data are translated into Critical to Quality
characteristics (i.e., design measurements)
that the design must meet.
The project team then generates innovative
concepts, evaluate and select the best concept
for the design (ANALYZE). High-level designs
are then developed and tested (DESIGN). Verification
against design requirements, and validation
against intended use are followed by transitioning
the new design to process owners for rollout,
implementation and control, completing the DMADV
methodology.
Whether you need to design a new product or
service, or redesign a process that requires
breakthrough improvement, turn to STAT-A-MATRIX
to apply DMADV to its fullest extent. Our experienced
Master Black Belts can help your organization:
Identify opportunities to apply the methodology
(areas of focus)
Select projects within the areas of focus
Train and coach your staff in the correct
application of the various tools of DMADV
(e.g., Quality Function Deployment)